We shall deliver your wood floor in 3-4 working days time. Before sending you the wood floor you have bought, a member of our Customers’ service team will contact you to confirm your purchase details, and the exact delivery address. Your new floor will be loaded on truck and thoroughly examined for any possible damages occurred during loading.
After that it will be delivered at the address you requested and carefully unloaded. Carrying the wood floor to your home or lifting it to your level will be our responsibility too, in case you have specifically stated and paid for this additional service.